Warranty Policy
Effective Date: May 1, 2026
At The Kids Bible Stories, we stand behind the quality of our products and want you to feel confident in your purchase. This warranty outlines what is covered, what is not covered, and how we can help if something goes wrong.
1. 30-Day Limited Warranty
We offer a 30-day limited warranty from the date your order is delivered.
This warranty is designed to give you peace of mind and ensure your product arrives in proper working condition.
2. What This Warranty Covers
Our warranty covers:
- Manufacturer defects
- Hardware malfunctions
- Issues that affect the normal use of the product and are not caused by the user
If your product experiences one of these issues within the warranty period, we’ll work with you to make it right.
3. What This Warranty Does Not Cover
While we stand behind our products, this warranty does not cover damage caused by accidents, misuse, or everyday wear.
This includes:
- Dropped devices
- Cracked or broken screens
- Water or liquid damage
- Improper handling or storage
- Unauthorized repairs or modifications
- Normal wear and tear
- Cosmetic damage that does not affect functionality
These types of damage are not eligible for warranty service.
4. Product Registration Requirement
To be eligible for warranty coverage, your product must be registered within 14 days of delivery.
Registration helps us verify your purchase and provide faster support if needed.
If you have not yet registered your product, please contact us at:
support@thekidsbiblestories.com
5. How to Submit a Warranty Claim
If you believe your product is experiencing a covered issue, please contact us at: support@thekidsbiblestories.com
Please include:
- Your order number
- A description of the issue
- Photos or video showing the problem
This helps us review your claim quickly and provide the best solution.
6. Resolution Options
If your claim is approved, we may offer one of the following:
- A replacement product
- A repair (if applicable)
- Store credit
- A refund
The resolution provided will depend on the nature of the issue and product availability.
7. Warranty Period Limitations
This warranty is valid only for 30 days from the date of delivery.
After this period, we may still try to assist you, but the issue may no longer be covered under warranty.
8. Additional Limitations
- This warranty applies only to the original purchaser
- The warranty is non-transferable
- Proof of purchase is required for all claims
9. Contact Us
If you have any questions about your warranty or need help with your product, we’re here for you:
